Frequently Asked Questions

We have been in the custom academic writing business for nearly a full decade. We would not have stayed in business very long if we were not the best at what we do. Please review our client comments to see what people say about us…and you’ll see why we’re consistently ranked #1 among our competitors by The National Board of Professional Scholastic Writers.

Our professional subject matter experts are dedicated to providing you with the very best work product as per your grade level and project requirements. That said, we cannot guarantee any particular academic outcome. You are the sole judge of our work. Third party reactions (friends, family, professors) are beyond our control, but we guarantee your project will fulfill your project requirements and that we’ll do all we can to exceed your expectations.

The majority of 5staressays custom academic writers are based in the U.S. Others work out of Australia, England, and Canada. They’re all native English speakers and hold advanced degrees from elite institutions.

The writer assigned to your project will very likely hold a graduate degree in your specific subject area, and may have already spent years researching and writing about it. That gives you a great advantage, because your writer knows exactly what your professor is looking for in your project.

The only way that will happen is if you reveal that information. When you register with 5staressays, any information you give us is held in strictest confidence. We value your privacy greatly and never share anything with third parties. Please see our privacy policy for further details.

When we deliver your completed project to you, you become the author of record with full copyright assigned to you. There is absolutely no identification of your project with 5staressays, and once you’ve paid us, we do not retain, store, or archive your project materials on our servers. You simply place your name on the cover page, and you own everything that follows. We will never resell, publish online or in print, or disseminate in any way your copyrighted work.

We never copy, edit, transcribe, or replicate in any way prior written work, regardless of its source. All projects delivered to you are carefully pre-screened using proprietary plagiarism software. This allows us to guarantee that all work delivered is completely original and unique. Your academic reputation depends on it…and our professional reputation depends on it.

Because we’re simply better. Our competitors employ off-shore “writers” for whom English is a 2nd or 3rd language, and who will work for less than a subsistence wage. Much of what other websites deliver comes from “paper mill” digital content that is plagiarized from random websites. You may receive a completed document, but handing it in to your professor will likely create more problems than you have ever imagined. Our writers are professionals with serious academic backgrounds. We value their skills and their commitment to our clients’ success, and we compensate them accordingly. As in much of life, you get what you pay for; paying what appears to be a “bargain” rate is always more expensive in the long run.

Our pricing is determined by an objective industry standard determined by the number of pages written (single/double spaced), deadline and academic level. Where special formatting is provided (Table of Contents, charts, illustrations, graphs, indexes, bibliographies), total page count may be impacted with adjusted pricing.

5staressays provides the following rock-solid guarantees:

• Superior research and writing on any subject
• Direct communication with your assigned writer
• Absolute confidentiality
• 100% plagiarism free work
• Your copyrighted ownership of the completed work
• Delivery within your specified deadline
• The format and citation style of your choice
• Free bibliography and title page
• 24/7 customer service
• Personal online portal access to your project

There are no subject areas outside the expertise of our professional academic writers. Liberal Arts, Economics, Social Studies, Physical Sciences, Health Sciences, Law, Business, Political Science...to name a few. Complex Mathematics and subjects requiring substantial computational work are handled on a case-by-case basis and may incur an additional charge, i.e.: post-graduate engineering, telemetry, organic chemistry treatises, etc.

The majority of our professional writers hold graduate and professional degrees in a wide range of academic disciplines. The writer assigned to your project will be well qualified—and has probably taught at the graduate level—in your subject area. We have an impeccable reputation for providing thesis and dissertations that find their way into renowned academic publications.

Just register on the website and provide some basic information. Once your Username and email address are verified, you’ll have access to your personal online Dashboard. From there, you’ll be able to order your writing project, track its progress, download the finished document to your desktop, and request any revisions. When placing your orders, include any additional details or requirements we need to complete your project. If there are specific texts or reference materials requiring our research, please indicate those details. If there are syllabus or curriculum details available be sure to include this in your request so that we can be certain to meet the professor's expectations. It’s that easy!

It happens rarely, but if you need edits or revisions to your project, contact us immediately. We will meet all reasonable requests for revisions and edits within your specified deadline period. Cash refunds are not available, but we will meet all reasonable demands to achieve your 100% complete satisfaction and earn your repeat business!

We take your deadline very seriously. That’s why we guarantee that we will deliver a finished paper ready to submit by your deadline date/hour. If it is not possible to do so, we will inform you immediately. Extremely short deadlines (less than 48 hours) may incur a surcharge. When we accept your deadline, we guarantee that we will meet it. When 5staressays.com takes an assignment it is turned over to an expert writer immediately for research and composition. This writing process is intense and time-sensitive; you may request updates on progress throughout on your account Dashboard.

The writers at 5staressays.com have mastery of the wide variety of common composition formats including APA, MLA, CMS and others. Please inform us of these specifics and any other/additional requirements (page numbering, headers, footers, unique margins, etc.) when placing your order.

Not only are the writers at 5staressays.com experts in providing content - they have mastery of the wide variety of common composition formats including APA, MLA, CMS and others. Please inform us of this and any other/additional requirements (page numbering, headers, footers, unique margins, etc.) when placing your order. To get your writer working immediately, we only require a 50% deposit. Secure payment is made via major credit cards and/or PayPal. The balance is not due until we notify you that your completed project is ready for downloading on your 5staressays personal Dashboard.

Because our professional writers immediately give 100% of their time and expertise to your project and present a completed project to you upon delivery, cash refunds are not available. All requests for revisions, changes, and edits made within your specified deadline period are honored. Additional requirements or data that needs to be quickly updated within your deadline period, will be accommodated at no charge.

As soon as your project is ready, we’ll notify you via the email address you’ve provided to us. You’ll be directed to login to your 5staressays personal Dashboard where you’ll find a link for immediate download of your documents to you desktop. We recommend that you save that file to your desktop or to a private folder for safe keeping. 24 hours after you have downloaded your files, they will be deleted from our servers, as we do not archive, store, resell, or in any way access your copyrighted work for any use whatsoever.

Yes. We have translation experts on our writing teams who can provide content in multiple languages. Please clearly specify any such requirements when you place your order, and we’re happy to accommodate.

We have excellent text support and live online customer service reps available via chat on a 24/7 basis. As our clients come from nearly 70 countries around the world, phone conversations and undependable connections can result in miscommunication. When we provide text/email/chat support, a documented record is maintained so that we’re sure to provide the best and most complete service possible.